Shipping Policy
Last Updated: February 26, 2026
Thank you for shopping with Space Smart Living, operated by EllaEmmaPea. This Shipping Policy outlines how orders are processed, shipped, and delivered.
By placing an order on our website, you agree to the terms below.
Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Orders are not processed or shipped on weekends or federal holidays.
During periods of high order volume, processing times may be slightly extended. Customers will be notified of any significant delays.
Shipping Locations
We currently ship to:
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United States
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Canada
We do not ship to P.O. Boxes, APO/FPO addresses, or restricted regions.
Estimated Delivery Times
Estimated delivery times vary depending on product availability, supplier warehouse location, and shipping carrier.
United States:
Estimated delivery within 5–12 business days after processing.
Canada:
Estimated delivery within 7–15 business days after processing.
Delivery times are estimates and are not guaranteed.
Dropshipping Fulfillment Model
Space Smart Living operates using a dropshipping fulfillment model. This means products may ship directly from trusted third-party suppliers or warehouses.
As a result:
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Items in the same order may arrive separately.
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Packaging may vary depending on the supplier.
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Shipping times may differ slightly between products.
We carefully select suppliers to ensure reliable shipping and product quality.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated.
If free shipping promotions are offered, minimum purchase requirements will be clearly displayed on the website.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information (if available).
Tracking updates may take 1–3 business days to appear after shipment.
If you do not receive tracking information within 5 business days of placing your order, please contact us at:
Delayed or Lost Shipments
Space Smart Living is not responsible for delays caused by:
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Carrier issues
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Weather events
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Customs processing (for Canada)
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Incorrect shipping addresses provided by the customer
If a package is confirmed lost in transit, we will work with the carrier and supplier to resolve the issue.
Customers must contact us within 7 days of a confirmed delivery issue.
Incorrect Address Policy
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned due to an incorrect or incomplete address:
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The customer may be responsible for reshipping costs.
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Refunds may be reduced by shipping fees incurred.
Please review your address carefully before completing your purchase.
Damaged or Defective Items
If your item arrives damaged or defective, please email us within 5 days of delivery at:
Include:
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Order number
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Description of the issue
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Clear photos of the item and packaging
We will review and provide replacement or return instructions as appropriate.
Customs, Duties & Taxes (Canada Orders)
For Canadian customers, additional customs duties or taxes may apply depending on local regulations. These fees, if applicable, are the responsibility of the customer.
Contact Information
For shipping questions, order tracking assistance, or delivery concerns, please contact:
Email: ellaemmapea@gmail.com
Phone: 000-000-0000
Email is the preferred and fastest method of communication.
Space Smart Living
Smart solutions for every small space.